Privacy Policy

Dresden, the state capital, attaches great importance to the protection of your personal data. We have therefore implemented technical and organisational measures to ensure that data protection regulations are observed.

Automatic data collection

In principle, it is possible to use the service portal without providing any personal data. Personal data refers to specific details concerning the personal or factual circumstances of an identified or identifiable natural person; in particular, this includes data linked to a name or data from which a direct connection to that name can be established.

When accessing the portal, the following data is stored for security checks:

• IP address of the host used
• Date and time of the request
• Client software of the requesting computer, i.e. usually the browser type and the requested access method/function
• Input values transmitted (e.g. search terms)
• Access status of the web server (e.g. file transferred, file not found, command not executed) and the name of the requested file

The data collected is deleted no later than ten days after a security check has been carried out.

For statistical purposes, we use an installation of the Matomo (formerly Piwik) analytics software, which is operated entirely within our data centre. Full IP addresses are not processed and are only stored in truncated form.

You may object to the collection and storage of data by Matomo at any time with future effect:

Allow tracking

Your visit to our site will not be recorded.

To enable content on www.smartcity .dresden.de to be accessed in English, we use the translation service provided by DeepL SE.

The publicly accessible web content of the above-mentioned sites is processed. Anonymised IP addresses and user agents are also processed. The data is used exclusively for statistical purposes and is stored in an anonymised form without exception. Conword complies with the requirements of the GDPR and data processing takes place entirely within the EU.

Collection and processing of personal data

The use of the contact and newsletter forms requires the voluntary provision of personal data in order to fulfil the requested services.
All personal data is collected and stored exclusively for the respective purpose. Under no circumstances will it be made available to third parties.

Contact form

A form is available for contacting us, into which you can enter your first name, surname, telephone number, email address and a message. The contact form is automatically encrypted when accessed.

Newsletter

To receive the newsletter, a valid email address must be provided. This is stored in a database and forms the basis for the provision of the service.
The email address provided also serves as a means for the user to unsubscribe from the newsletter.

Your rights

The processing of personal data takes place with your consent. In accordance with Article 13(2) of the EU GDPR, you are hereby informed of the following rights:

• You cannot be forced or pressured to continue giving your consent.
• You may withdraw your consent at any time. Once you have withdrawn your consent, your data will be deleted.
• You have the following rights vis-à-vis the State Capital of Dresden or the relevant competent authority: the right of access under Article 15 of the EU GDPR, the right to rectification of inaccurate data under Article 16 of the EU GDPR, the right to erasure or to be forgotten, and under Article 18 of the EU GDPR, the right to restriction of processing.
• You have the right, under Article 77 of the EU GDPR, to lodge a complaint with the data protection supervisory authority regarding the processing of your personal data

Encrypted data transmission

The entire website is SSL-encrypted. Encrypted data transmission prevents third parties from accessing the data.

Maintaining confidentiality

Employees of the State Capital of Dresden entrusted with the processing of personal data, and employees of institutions commissioned by the State Capital of Dresden, are bound by data secrecy and confidentiality in accordance with Article 29 and Article 32(4) of the EU GDPR. Contractually binding measures have been put in place to ensure that data protection regulations are also observed by external parties.

Active components

The portal does not use Java applets or ActiveX controls. JavaScript is used to a limited extent. Disabling JavaScript in your browser does not, in principle, restrict the usability of the application.

Participation Portal of the Free State of Saxony

Dresden, the state capital, uses the Free State of Saxony’s participation portal for digital public participation. This involves the collection of personal data to varying degrees. Information on data protection for the participation portal can be found here: www.sachsen.de/datenschutz.html#a-5242

Data protection information relating to individual participation initiatives is published alongside the relevant initiative.

External links

The pages of the administration portal contain links to other websites. Such links can be identified by specific symbols and, in most cases, by the web address being explicitly stated. When external links are clicked, a new browser window opens, provided that the user has JavaScript enabled.

Dresden, the state capital, accepts no responsibility for the content of other websites accessed via links from the administrative portal. The links are only briefly checked and assessed at the time of inclusion. Continuous monitoring of content is neither intended nor possible.

Social media

When browsing the websites www.smart,city anddresden.de, no data is transferred to the linked social networks (Facebook, Twitter, Google+) by default. Consequently, there is no user tracking by third parties.

Specific privacy notices for pages on social media platforms operated by the State Capital Dresden can be found at www.dresden.de/soziale-medien

Kontakt

Eigenbetrieb IT-Dienstleistungen

Landeshauptstadt Dresden
Geschäftsbereich Wirtschaft, Digitales, Personal und Sicherheit

Telefon 0351-4884500
E-Mail ebit@dresden.de

Postanschrift

Postfach 12 00 20
01001 Dresden

Besucheranschrift

Lingnerallee 3
01069 Dresden

Please note:

Messages you send to us via email are not automatically encrypted. Without encryption, there is a risk that third parties may gain access to your message.

If you would like a reply, we assume that you agree to receive a response via an equally unencrypted email, provided that the content of our reply does not require encryption.

Data Protection Officer

If you would like general information on data protection within the city administration, please contact the Data Protection Officer. Further information and contact details can be found here:

Link Data Protection Officer