Open Data
Development of approaches to generating value for citizens, business and public administration through the use of open data


Development of approaches to generating value for citizens, business and public administration through the use of open data


Since 2019, the state capital of Dresden has been operating an Open Data Portal as part of its Urban Platform. It provides open administrative data, thereby laying the foundation for greater transparency, participation, and innovation. This project builds on that foundation and further develops the Open Data Portal in a targeted manner to simplify access to open data, promote its use, and sustainably increase its added value for citizens, the administration, and the business community.
The aim of the Open Data Project is to better harness the benefits of open data for the city. In addition to making the data available, the project aims to actively promote it and facilitate its use so that residents, businesses, and the administration can benefit from it. By analyzing international examples and developing practical use cases, Dresden aims to demonstrate how open data can contribute to solving urban challenges—from fostering innovative ideas to sustainable urban development. In this way, the project is intended to help shape Dresden into a modern, livable, and sustainable city in the long term.


The aim of the project is to further develop the Dresden Open Data Portal through three software solutions that make it easier to access open data, improve interaction with the portal and encourage the use of the information provided.

A digital assistant helps to answer questions about the open data portal quickly. Citizens can also easily submit feedback, report issues or suggest improvements. Where necessary, these are automatically forwarded to the relevant contact persons.

The Open Data App Portal brings together applications based on open data from the state capital, Dresden. This enables citizens to see at a glance which digital services are already available and how open data is used in everyday life.

The Open Data Chatbot gives citizens easy access to open administrative data – without the need for specialist knowledge or programming skills. Instead of manually searching through data portals, users can ask their questions in natural language. The system identifies relevant datasets, analyses the content and presents the results in an easily understandable format – as text, a table or a visualisation. This makes access to open data more intuitive, faster and significantly more accessible.


Open Data provides companies in Dresden with access to a wide range of data, enabling the development of new, data-driven business models. Information on transport infrastructure, demographic trends and environmental measurements provides a valuable foundation for innovative services and products.

Businesses can use open data to make processes more efficient and to better align strategic decisions. For example, market potential can be analysed in a targeted manner by drawing on publicly available data on cities and infrastructure.

By making use of open data, businesses have the opportunity to develop data-driven solutions in close collaboration with the city council. This fosters partnerships and networks that drive economic progress and innovation.

Access to an open data platform provides companies with comprehensive insights into the needs of the city and its population. This transparency can be used to create market-oriented products and services, thereby also boosting their own competitiveness.

Dresden Technical University
Chair of Business Informatics

Dresden Technical University
Chair of Business Informatics